Terms of service
Last updated: 8 September 2026.
1. Who we are, what this document covers
These terms govern access to zippytal.com and the services attached to it (booking calendar, client area, project area), as well as the work Zippytal carries out for its clients. The publisher of the site and provider of the services is identified in the legal notice. By using the site or booking a call, you accept this document.
2. Who our services are for
Our services are intended for professionals (companies, associations, self-employed people) acting in the course of their business. The site itself remains open to everyone.
3. The site
Access to the site is free, apart from the cost of your own connection. We do what is needed to keep it available and accurate, without guaranteeing continuity of service or the absence of error, and we may change or remove any content at any time. The articles, guides, glossary entries and calculators we publish are informational: they are not legal, accounting, tax or financial advice.
4. The diagnostic call
The fifteen-minute call is free and binds no one. It is recorded and transcribed for the sole purpose of writing your diagnostic; you may decline that recording at the start of the call. The diagnostic we send you is a reading of what you described during the call: it is not an expert assessment, a certification, or a guarantee of any result. You are free not to take it further, and we are free not to propose working together.
5. The engagements
Every engagement is covered by a written proposal: scope, deliverables, schedule, price. Where the two conflict, that proposal prevails over this document. We owe a duty of best efforts. You undertake, on your side, to provide the access, information and approvals we need in good time; delays that follow from missing them shift the schedule accordingly.
6. Prices, invoicing and late payment
Prices are those of the accepted proposal, stated in euros excluding tax. Unless that proposal says otherwise, invoices are payable within thirty days of their issue date. Late payment automatically triggers, with no reminder required, interest at three times the French legal interest rate plus a fixed recovery fee of 40 euros (articles L441-10 and D441-5 of the French commercial code). No discount is granted for early payment.
7. What belongs to you
The code written for you, your database, your documents and your access credentials are in your name from day one. Once all sums due for an engagement are paid in full, the economic rights in the developments made specifically for you (reproduction, adaptation, exploitation, assignment) are transferred to you, for the legal term of protection and worldwide.
We keep ownership of our own tools, reusable building blocks and know-how, whether they predate your engagement or were developed outside it, and we grant you a non-exclusive right to use them for as long as you operate what we built for you. Third-party software used by your system remains governed by its own licences and subscriptions, taken out in your name.
The content of the site (text, images, brand, logo) remains ours. You may quote an article by naming its author and linking to the original page.
8. Confidentiality
Each party keeps to itself what it learns of the other, during the relationship and for three years afterwards. We name you as a reference only with your written agreement.
9. Personal data
What we measure, what we keep and for how long is described in our privacy policy. Where we process personal data on your behalf as part of an engagement, we act as a processor within the meaning of the GDPR, on your instructions and under the conditions set out in the proposal.
10. Connected third-party accounts
Some features assume that you connect a third-party account, for instance a Google calendar for scheduling. In that case we access only the data the requested feature needs: reading your availability, and creating, updating or cancelling the appointments booked through it. That data is never sold, never used for advertising, and never used to train artificial intelligence models, and we transfer it to no third-party artificial intelligence service, in any form, raw, aggregated or anonymised. Our use of data received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements. You can withdraw that access at any time from the security settings of your Google account.
11. Liability
Our liability is limited to direct and foreseeable damage, and capped at the amount you paid for the engagement concerned over the twelve months preceding the triggering event. We are not liable for interruptions attributable to third-party software vendors, to your network or to your own systems, nor for the consequences of inaccurate or incomplete information passed to us. None of these limits applies in the event of gross negligence or wilful misconduct, or where the law forbids them.
12. Term, stopping and reversibility
You may stop at the end of any sprint. We then hand over the code, the data and the access credentials in a usable form, and you keep everything already running. Either party may end an engagement for a serious breach by the other that remains uncured thirty days after formal notice. Work already carried out remains payable.
13. Force majeure
Neither party is liable for a failure caused by an event of force majeure within the meaning of article 1218 of the French civil code. If the impediment lasts more than sixty days, either party may end the engagement in writing, with no compensation owed.
14. Changes to this document
We may update these terms. The version that applies is the one published on this page on the day of your visit or, for an engagement, on the day the proposal was accepted.
15. Governing law and disputes
This document is governed by French law. If we disagree, we look for an amicable solution first: write to associes@zippytal.com. Failing agreement, the courts with jurisdiction are those of the place where Zippytal has its registered office, including where there are several defendants, in summary proceedings or in warranty claims. If you are a consumer, you keep the benefit of the mandatory rules of French consumer law, including free recourse to a consumer mediator.