Privacy and data
What we measure
This site measures its audience with an in-house tool and no third-party cookies: an anonymous identifier kept for 13 months, no IP address stored (only the country is derived), no cross-site matching. These measurements are exempt from consent under the French CNIL guidance on audience-measurement trackers. Data is kept for 25 months at most.
When you write to us
The form information (company, details, answers) is used to prepare the call and to contact you. It is recorded in our sales tool and linked to the origin of your visit (campaign, landing page). Legal basis: your consent and our legitimate interest in answering your request. Retention: 3 years after the last contact. Never resold.
When you book a call
The details left in the calendar (name, email, phone) are used to hold the call and to send you your diagnostic. The diagnostic call is recorded, transcribed and summarised by a meeting notes tool that relies on artificial intelligence, for the sole purpose of writing that diagnostic. We ask for your agreement before starting it, and the call goes ahead without it if you decline. That tool runs under our own account with its publisher: our site sends it nothing. The recording is deleted once the diagnostic is sent; the transcript and the diagnostic are kept with your file (3 years after the last contact). Legal basis: your consent.
The Google calendar
Our booking calendar is connected to the Google account of the person who leads the call. That connection does one thing: place the appointment at the right time. It reads the slots already taken in that calendar so you are never offered an unavailable hour, creates the event and its video link there, then updates or removes it if the appointment is moved or cancelled.
What you leave when booking (name, email, what you want to discuss) is written into that event and into the invitation you receive, as for any appointment. The event then stays in that calendar like an ordinary meeting. You do not have to connect your own Google account to book.
The data read from the Google calendar is used only for that scheduling: it is never resold, never used for advertising, never used to train artificial intelligence models, and nobody other than the calendar's owner accesses it. This use complies with the Google API Services User Data Policy, including its Limited Use requirements. Access can be withdrawn at any time from the permissions of the connected Google account; only online booking stops then, the rest of the site keeps working.
We do not use any data received from Google APIs to create, train or improve artificial intelligence models, and we do not transfer it to any third-party artificial intelligence service, in any form, raw, aggregated or anonymised. In Google's own words: The use of raw or derived user data received from Workspace APIs will adhere to the Google User Data Policy, including the Limited Use requirements.
Artificial intelligence
Your action plan is written by a language model. What it receives: your answers to the questionnaire, your dictation if you recorded one, and what your public website says about your business. Your name, your email address and your phone number never are: they stay in our database, and the model works on answers detached from your identity.
Those texts go through a gateway that gives us access to several models, established outside the European Union. We send it only the text needed to write the plan. Your data stays stored in France, on a server in our name: only that text leaves, for the time it takes to write it.
No data read from a Google calendar enters that path. Booking a call and writing the diagnostics are two separate services, sharing neither database nor access.
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Your rights
Access, rectification, erasure, objection: write to associes@zippytal.com. Your data is hosted in France, on a server in our name.