Diagnostic
The invisible ceiling
Ten situations. Answer honestly: nobody is watching.
- 1
You have a CRM, but nobody really fills it in.
- 2
Everything still goes through you: a file does not move if you have not seen it.
- 3
You find out about problems (missed follow-up, invoice never issued) weeks too late.
- 4
When a key person is on holiday, nothing moves.
- 5
You have no reliable number without rebuilding a spreadsheet by hand.
- 6
You pay for several tools and the team still re-enters the same information.
- 7
You have already lost a sale because a follow-up never went out.
- 8
Every hire needs weeks of training on internal workarounds.
- 9
Opening a second site, offer or network feels impossible with today's organisation.
- 10
You hesitate between hiring someone to hold it all together and building something else.